Privacy Policy

IMAGINE ARTS ACADEMY™ (“IAA”) believes strongly in protecting the privacy of the personally identifiable information you share with us. We also believe it is important to inform you about how we will use your personal data, and to give you choices about how your data will be used. Therefore, we encourage you to read this Privacy Policy carefully.

This Privacy Policy sets out the privacy policies and practices for IAA with respect to our collection, use, and disclosure of personal information in respect of our website www.imagineartsacademy.com (the “IAA Site”).

This Privacy Policy may be updated by IAA giving reasonable notice of the revised terms (including by e-mail or by posting on the IAA Site), and this Privacy Policy may be supplemented or modified by agreements entered into between IAA and an individual from time to time.

In this Privacy Policy, "personal information" means any information about an identifiable individual, as further defined under applicable Canadian laws.

Collection and Use of Personal Information

IAA collects and uses personal information from customers and others (an "Individual") as follows:

• IAA may collect and maintain personal information such as an Individual's name, contact information, payment card information and purchase history when an Individual subscribes for services or purchases products on our website or at a franchise location.
• IAA may collect personal information from an Individual where the Individual submits an application for programs operated by IAA or for an employment opportunity (such as that contained in a resumé, cover letter, or similar employment-related materials). We use submitted personal information as is reasonably required to assess the Individual's eligibility in the Programs and to advertise and promote the Programs or to assess the Individual's suitability for employment at IAA as well as to process the application and respond to the Individual.
• When participating in a contest or promotion, we may collect personal information, such as a contest winner's name, city of residence, and prize winnings in order to award prizes and promote such contests. This information may be published in connection with contests.
• From time to time, we may obtain an Individual's consent to use the Individual's contact information to provide periodic newsletters or updates, announcements and special promotions regarding IAA products and services.
• In order to use certain features on the IAA Site (such as to make publicly available personal information about yourself and others, including without limitation, photos and videos), an Individual may be required to register and provide personal information such as name, email address, location (i.e. city, province, postal code), date of birth and a user name and password that the Individual chooses. We use this information to identify you, provide the requested feature and, with respect to date of birth, to verify that you meet the minimum age requirement. Your username, city and province will be published with your posting. By making publicly available his or her personal information on the IAA Site, the Individual consents to the publication of such personal information. By publishing personal information about another individual, the Individual represents that he or she has, where required by applicable privacy laws, obtained the consent of such individuals to publish such information.
• The "Send to a Friend", "Share", and other similar features on our IAA Site permit an Individual to send email to others. This feature requires an Individual to submit his or her name and email address, as well as the name and email address of the recipient. We do not use the names or email addresses submitted in these circumstances for any other purpose without the consent of the Individual or the email recipient to do so.
• When you contact us with a comment, question or complaint, you may be asked for information that identifies you (such as your name, address and a phone number) along with additional information we need to help us promptly answer your question or respond to your comment or complaint. We may also retain this information to assist you in the future and to improve our customer service and product and service offerings.

IAA may otherwise use customer information for additional purposes that are identified at or before the time that the information is used for such additional purposes.

IAA may transfer or disclose personal information as follows:

• IAA may transfer your personal information to third-party service providers or agents who provide services to or on behalf of IAA, such as hosting, data management and storage services, market analyses, and retention services. Either IAA or such third party service provider may use servers for such purposes located in the United States or another foreign country. The personal information of an Individual may be processed and stored in the United States or such other foreign country, and the governments, courts or law enforcement or regulatory agencies of that country may be able to obtain disclosure of personal information through the laws of the foreign country.
• IAA, our affiliates and our Canadian, US and other service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable Canadian, US or other law. We may also disclose personal information where necessary for the establishment, exercise or defense of legal claims.
• We may transfer any information we have about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of IAA or as part of a corporate reorganization or stock sale or other change in corporate control.

Cookies and IP Addresses

IAA collects and uses an Individual's IP address to help identify the Individual, gather broad demographic information about users of the IAA Site, diagnose problems with IAA’s systems, and administer the IAA Site.

Depending on an Individual's browser settings, the IAA Site may use cookies. A cookie is a tiny element of data that our IAA Site can send to an Individual's browser, which may then be stored on their hard drive so we can recognize them when they return to the IAA Site We use cookies to deliver content according to the Individual's preferences and to save the Individual's password so that the Individual is not required to re-enter it while the Individual uses the IAA Site. If an Individual's browser settings do not accept cookies from our IAA Site, they may not be able to take advantage of all of the features of our IAA Site.

Third party links

Our IAA Site may contain links to other sites that IAA does not own or operate. Also, links to our IAA Site may be featured on third party websites on which we advertise. Except as provided herein, IAA will not provide an Individual's personal information to these third parties without the Individual's consent. We provide links to third party websites as a convenience to Individuals. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy statements, notices and terms of use, which we recommend an Individual reads carefully. IAA does not have any control over such websites, and therefore has no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat an Individual's personal information.

Security

IAA has implemented measures designed to protect against the theft, loss, unauthorized access, use, disclosure and alteration of personal information in our custody and control, with security measures appropriate to the sensitivity of the information, including through the use of reasonable physical, organizational, and technological safeguards and appropriate training of employees. IAA’s third party service providers are obligated to maintain confidentiality and security of the personal information transferred to them and are not authorized to use such information other than to provide the services or as otherwise permitted by law.

An Individual's online access to certain personal information may be protected with a username and/or password that the Individual chooses. IAA strongly suggests that an Individual does not disclose their username or password to anyone. IAA never asks for an Individual's password in any unsolicited communication.

IAA retains personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required or permitted by law.

Opt-Out

Individual is given the opportunity to opt-out of receiving communications from IAA by sending a request to our general inquiry email at [email protected].

Access/Corrections

Individual may contact us to access, modify or correct inaccuracies in any of his or her personal information that is under IAA's custody or control. An Individual may also direct a written complaint regarding compliance with this Privacy Policy to us and, within a reasonable time upon receiving the written complaint, we will conduct an investigation into the matter. Within a reasonable time of concluding the investigation, we will respond to the complaint and, if appropriate, IAA will take the appropriate measures necessary to rectify the source of the complaint.

Contact

If an Individual has any questions about this Privacy Policy or the collection, use, disclosure, or retention of the Individual's personal information by IAA or its service providers, please contact us at:

IAA
8360 Bougainville Street, Suite 201
Montreal, QC
Canada H4P 2G1
Email: [email protected]